Question

Which of the following statements about internal factors are correct?

i. Management style and company objectives are internal factors of the organization.
ii. Supplier relationships and customer preferences are considered internal factors.
iii. Company image, employee morale, and physical resources are examples of internal factors.
iv. Government policies are part of the internal environment.

• A. i and iii
• B. i, ii and iii
• C. ii and iv
• D. i, iii and iv

Answer 1

Answer:

A. i and iii

• Statements i and iii are correct; management style, objectives, company image, employee morale, and resources are internal. Statement ii is incorrect because suppliers and customers are external factors. Statement iv is also incorrect; government policies are external.