Question

Which of the following statements accurately describe the necessary changes for effective e-governance implementation?

1. Updating laws to legalize digital signatures and online transactions is essential for e-governance.
2. E-governance requires empowering employees at lower levels with decision-making autonomy.
3. Changing the mindset of all stakeholders, including citizens and employee unions, is not critical for e-governance adoption.
4. Resistance from vested interests in the legislature and executive is a common challenge in e-governance reforms.

• A. 1
• B. 1, 2, 4
• C. 2
• D. 4

Answer 1

Answer:

B. 1, 2, 4

Implementing e-governance necessitates significant procedural and legal reforms. This includes formalizing digital signatures, ensuring data privacy, and enabling online transactions, which fundamentally alters traditional decision-making and service delivery methods. Furthermore, it involves empowering employees, particularly at lower levels, by granting them autonomy within the new digital structure and reducing bureaucratic layers to enhance efficiency. A crucial aspect is managing the change in mindset among all stakeholders, including government officials, citizens, interest groups, and employee unions, to address potential resistance stemming from fears of losing control or job security. Comprehensive education and training programs are vital to equip employees with the necessary IT literacy for correct usage of new systems. Overcoming resistance from vested interests within the legislature and executive, who may perceive a loss of power, is a significant hurdle that demands a clear strategic vision and robust change management.