Question

Which of these must be avoided in business letters

• A. Polite words
• B. Formal words
• C. Abbreviations
• D. Clear details

Answer 1

Answer:

C. Abbreviations

• A business letter is an official dealing with the subjects such as enquiry, order, request, complaint, and apology.
• Abbreviations must be avoided in business letters

 Components of a business letter

• Heading
• Inside Name & Addresses
• Opening Salutation
• Subject
• Body of the letter
• Complementary close
• Signature
• Enclosures
• Post script
• Identification Mark