Question

Which type of e-governance interaction focuses on creating an electronic connection between the government and its citizens to provide public services more efficiently?

• A. Government-to-Government (G2G)
• B. Government-to-Citizen (G2C)
• C. Government-to-Business (G2B)
• D. Government-to-Employee (G2E)

Answer 1

Answer:

B. Government-to-Citizen (G2C)

G2C e-governance involves using information and communication technologies (ICT), like the internet and mobile apps, to facilitate a direct link between the government and the public. The primary goal is to provide a wide range of services to citizens in a convenient and timely manner, reducing the need for in-person visits and paperwork. This interaction transforms the traditional, often bureaucratic, way citizens interact with government agencies. 🏛️

Key benefits of G2C include: