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Distinguish between Quality Assurance (QA) and Quality Control (QC) in Quality Management.

  1. QA is a broad, proactive approach, while QC is a narrower, reactive process.
  2. QA focuses on eliminating defects by inspecting products during production.
  3. QC's primary goal is to ensure that products and services meet quality standards by preventing defects before they occur.
  4. QC involves activities like audits and process reviews to ensure the quality system is effective.

    Ai, iv

    Bi മാത്രം

    Cii, iii

    Di, ii

    Answer:

    B. i മാത്രം

    Read Explanation:

    • The distinction between Quality Assurance and Quality Control is crucial. QA is about building quality into the process from the start, aiming to prevent problems through system-wide efforts.

    • QC, on the other hand, is about checking the output to ensure it meets specifications, identifying and correcting issues after they have arisen.

    • Think of QA as designing a robust system and QC as inspecting the output of that system.

    Related Questions:

    What is the role of the environment in the Systems Approach to Management?

    1. The environment is a self-contained entity that has no impact on the organization's internal workings.
    2. The environment provides the necessary inputs for the organization and receives its outputs.
    3. Environmental factors such as market competition and government regulations are irrelevant to the organization's success.
    4. The organization operates in isolation from its environment.

      Which of the following principles of quality management emphasizes understanding and responding to customer needs?

      1. Customer Focus: Organizations depend on customers, making it crucial to understand their current and future needs.
      2. Leadership: Leaders define the organization's purpose and direction, creating an environment for employee involvement.
      3. Process Approach: Managing activities and resources as a coherent process leads to efficiency and cost reduction.

        Assertion (A): Fayol's principle of "unity of command" states that every employee should receive orders from one superior only.
        Reason (R): Multiple bosses improve coordination and reduce confusion within the organization.

        Assertion (A): Fayol’s principle of equity advocates for kindness and justice from management towards employees.
        Reason (R): Applying equity builds employee loyalty and improves employer-employee relationships.

        Which of the following statements accurately describe Quality Management?

        1. Quality Management is a process focused solely on inspecting final products for defects.
        2. It is a comprehensive process of overseeing all activities to ensure a desired level of excellence in products, services, and processes.
        3. Quality Management is a narrow, reactive process focused on finding and fixing problems after they occur.
        4. It is a broader concept than Total Quality Management (TQM), encompassing both the end result and the means to achieve it.