Which of the following principles of quality management emphasizes understanding and responding to customer needs? Customer Focus: Organizations depend on customers, making it crucial to understand their current and future needs. Leadership: Leaders define the organization's purpose and direction, creating an environment for employee involvement. Process Approach: Managing activities and resources as a coherent process leads to efficiency and cost reduction.

Which of the following principles of quality management emphasizes understanding and responding to customer needs?

Customer Focus: Organizations depend on customers, making it crucial to understand their current and future needs.
Leadership: Leaders define the organization's purpose and direction, creating an environment for employee involvement.
Process Approach: Managing activities and resources as a coherent process leads to efficiency and cost reduction.

Aഒന്ന് മാത്രം

Bമൂന്ന്

Cരണ്ട്

Dഇവയൊന്നുമല്ല

Answer:

Customer Focus is a fundamental principle of quality management. It highlights that an organization's success is directly linked to its ability to satisfy customers.
By understanding their present requirements and anticipating future demands, businesses can enhance customer loyalty, increase revenue, and gain a competitive edge in the market.
This principle encourages organizations to go beyond mere satisfaction and strive to exceed customer expectations, thereby fostering long-term relationships and repeat business.

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