Question

How do Government Post Offices help in delivering e-governance services?

1. They act as 'brick and mortar' delivery points for e-governance services.
2. They provide a physical location for citizens to access online services.
3. They help bridge the digital divide by offering a trusted government institution for access.
4. They are a practical way to ensure digital benefits reach everyone regardless of location or technology access.

• A. All of these
• B. iv only
• C. ii only
• D. ii, iii

Answer 1

Answer:

A. All of these

The utilization of Government Post Offices as a delivery mechanism for e-governance services addresses the issue of accessibility for all citizens. By establishing these post offices as 'brick and mortar' access points, individuals who lack personal computers or internet connectivity can still avail themselves of digital services. This strategy is particularly effective in rural and remote areas where such infrastructure might be limited. The inherent trust associated with government institutions like post offices further encourages citizens to utilize these service points. Consequently, this approach ensures that the benefits of e-governance are distributed more equitably across the population.