Question

E-governance aims to improve the interaction between the government and whom?

• A. Only with citizens
• B. Only with businesses or industries
• C. With citizens, businesses, or industries
• D. Primarily with foreign governments

Answer 1

Answer:

C. With citizens, businesses, or industries

E-governance aims to improve the interaction between the government and citizens, businesses, and government branches. These interactions are categorized into three main models:

1. Government-to-Citizen (G2C) 👥

This model focuses on direct interactions between the government and individual citizens. The goal is to make public services more accessible and convenient.

• Examples: Online tax filing, digital application portals for permits and licenses, and websites that provide public information. This allows citizens to handle government transactions from home.

2. Government-to-Business (G2B) 🏢

This model streamlines processes for businesses interacting with government bodies. It aims to reduce bureaucracy, save time, and create a more transparent business environment.

• Examples: Online registration for new companies, electronic filing of business taxes, and e-procurement systems where businesses can bid on government contracts.

3. Government-to-Government (G2G) 🏛️

This model focuses on internal interactions and data sharing between different government branches, agencies, and levels (e.g., federal, state, and local). The primary goal is to improve efficiency and coordination within the government itself.