Question

Identify the challenges that prevent a large number of citizens from benefiting from digital governance.

1. The rapid growth of internet usage in India automatically ensures accessibility.
2. A significant portion of the population faces barriers to accessing e-governance activities.
3. The absence of user-friendly interfaces is a key factor limiting access.
4. Digital literacy is not a significant factor in accessing e-governance.

• A. 2
• B. 2, 3
• C. 1, 4
• D. 3

Answer 1

Answer:

B. 2, 3

While internet usage has surged in India, it hasn't automatically translated into universal access to e-governance. Key challenges persist, including insufficient internet infrastructure in many areas, a lack of widespread digital literacy, and interfaces that are not intuitive or easy to navigate for diverse user groups. These factors collectively create a digital divide, preventing many citizens from harnessing the benefits of digital governance. Overcoming these hurdles requires a multi-pronged approach focusing on infrastructure development, digital skills training, and the creation of accessible and inclusive digital platforms.