Question

Identify the false statement regarding the accessibility of the UMANG platform.

1. UMANG allows users to access e-governance services anytime and anywhere through their mobile devices.
2. Citizens can use UMANG to access services from central, state, and local government bodies through a single app.
3. The platform is exclusively accessible via a mobile app and cannot be used through web browsers or SMS.
4. UMANG aims to provide a convenient way for citizens to engage with government services, embodying the 'Mobile Governance' vision.

• A. 1, 2
• B. ഇവയൊന്നുമല്ല
• C. 4
• D. 1, 2, 4

Answer 1

Answer:

D. 1, 2, 4

The UMANG platform is designed for maximum accessibility and 'Mobile Governance'. It offers access not only through dedicated mobile applications for Android and iOS but also through web browsers, SMS, and Interactive Voice Response (IVR) systems. This multi-channel approach ensures that a wide range of users, including those with feature phones or limited internet access, can benefit from e-governance services. The core idea is to consolidate various government services into one easy-to-use platform, simplifying citizen-government interactions and promoting digital inclusion.