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In the context of e-governance, what does the SPARK website in India represent as an example?

AGovernment-to-Business (G2B)

BGovernment-to-Government (G2G)

CGovernment-to-Citizen (G2C)

DGovernment-to-Employee (G2E)

Answer:

D. Government-to-Employee (G2E)

Read Explanation:

The SPARK website, which stands for Service and Payroll Administrative Repository for Kerala, is a perfect example of a Government-to-Employee (G2E) interaction in India. It's a web-based application developed by the government of Kerala to manage the entire service and payroll life cycle of its employees.

SPARK represents a modern G2E system designed to make the government's internal administrative and human resources processes more efficient and transparent. Its features are specifically tailored to serve government employees directly:

  • Employee Self-Service: The portal allows employees to view and manage their personal details, access salary slips, apply for leave, and track the status of their requests online. This drastically reduces the need for manual paperwork and in-person visits to administrative offices.

  • Payroll and Accounts Automation: The system automates the processing of salaries, deductions, loans, and other financial matters for government employees. This ensures accuracy and consistency in payroll administration.

  • Data Management: SPARK maintains a centralized, digitized service book for each employee. This comprehensive database makes it easier for the government to manage its workforce and for employees to access their service records instantly.

By providing these services, SPARK improves the government's relationship with its employees, increases their satisfaction, and enhances internal administrative efficiency, all of which are key objectives of a G2E model.


Related Questions:

What are some of the concerns that lead to citizens' hesitation in using digital government services?
How does standardization help citizens identify and trust official government platforms?

Evaluate the role of technology in overcoming language barriers in e-governance.

  1. Technologies like GIST can transliterate English text into various local languages, aiding accessibility.
  2. Language software primarily focuses on translating complex legal documents, not general e-governance content.
  3. Technological solutions for language translation are still in their early stages and not practical for widespread e-governance use.
  4. The use of technology to overcome language barriers in e-governance is essential for user-friendliness.
    What does standardization enable between different government systems?

    What is the primary reason for governments to adopt e-governance initiatives?

    1. To keep pace with technological advancements and citizen expectations in a globalized world.
    2. To reduce the number of government employees.
    3. To exclusively serve private companies instead of citizens.