Question

Why does e-governance have a greater impact at the local level?

• A. Local governments are further from citizens
• B. Local governments are the main point of contact for many public services
• C. Local governments handle less critical services
• D. Local governments have fewer citizens to serve

Answer 1

Answer:

B. Local governments are the main point of contact for many public services

E-governance has its greatest impact at the local level because local governments are the direct point of contact for the most frequent and essential public services that citizens use in their daily lives. Unlike national-level policies which can be more abstract, local e-governance initiatives provide immediate, tangible benefits to the community.