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Match the following - Common Softwares and purposes

eOffice Official government email service in India
NIC Email Public grievance redressal system
CPGRAMS Government file management & workflow
BharatMail Secure govt. email

AA-4, B-3, C-1, D-2

BA-4, B-2, C-1, D-3

CA-3, B-1, C-2, D-4

DA-3, B-4, C-1, D-2

Answer:

C. A-3, B-1, C-2, D-4

Read Explanation:

Administrative Communication

  • Purpose: Official correspondence, file sharing, citizen services.

Common Software:

  • eOffice – Government file management & workflow

  • NIC Email – Official government email service in India

  • CPGRAMS – Public grievance redressal system

  • BharatMail– Secure govt. email

  • GIMS Sandes- Instant messaging platform

  • MS Teams / Zoom – Virtual meetings

  • Google Workspace (Docs, Sheets) – Document collaboration


Related Questions:

According to Herbert Simon, decisions in administration are:
Which of the following is a typical example of administrative communication?

Statement I: Communication in administration is only top-down.

Statement II: Horizontal and upward communication are also essential. Answer: B Explanation: Effective communication is multi-directional.

Statement I: Communication in administration should only flow top-down.

Statement II: Effective organizations allow upward and lateral communication too.

Which thinker emphasized informal communication in organizations?