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Distinguish between Quality Assurance (QA) and Quality Control (QC) in Quality Management.

  1. QA is a broad, proactive approach, while QC is a narrower, reactive process.
  2. QA focuses on eliminating defects by inspecting products during production.
  3. QC's primary goal is to ensure that products and services meet quality standards by preventing defects before they occur.
  4. QC involves activities like audits and process reviews to ensure the quality system is effective.

    Ai, iv

    Bi മാത്രം

    Cii, iii

    Di, ii

    Answer:

    B. i മാത്രം

    Read Explanation:

    • The distinction between Quality Assurance and Quality Control is crucial. QA is about building quality into the process from the start, aiming to prevent problems through system-wide efforts.

    • QC, on the other hand, is about checking the output to ensure it meets specifications, identifying and correcting issues after they have arisen.

    • Think of QA as designing a robust system and QC as inspecting the output of that system.


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    2. It encourages decisions that might benefit one part of the organization at the expense of the whole.
    3. It leads to decisions that may optimize a departmental function but negatively affect the overall product quality.
    4. It promotes decision-making based solely on internal operational data, neglecting environmental influences.
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      1. By providing a holistic view of the organization and its interconnected parts.
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