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How does the application of ICT and business process reengineering impact government functioning?

  1. It leads to a more efficient government with improved decision-making.
  2. Productivity across all sectors is enhanced.
  3. It results in a less accountable government machinery.
  4. It complicates decision-making processes.

    Aഒന്നും മൂന്നും

    Bഒന്നും രണ്ടും

    Cമൂന്നും നാലും

    Dനാല് മാത്രം

    Answer:

    B. ഒന്നും രണ്ടും

    Read Explanation:

    The strategic application of ICT and business process reengineering fosters significant improvements in governmental operations. Enhanced efficiency translates into quicker response times and better resource allocation. Improved decision-making capabilities enable public officials to address challenges more effectively, leading to better policy implementation. This overall enhancement in productivity contributes to a more robust and dependable government, capable of meeting the diverse needs of its citizens and ensuring greater accountability in its functions. E-governance initiatives are central to this modernization effort.

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    How does e-governance contribute to improved public service delivery?

    1. By streamlining processes to speed up service delivery and make the system more responsive to citizen needs.
    2. By increasing the complexity of application forms and procedures.
    3. By limiting the channels through which citizens can access services.
    4. By reducing the amount of information available to the public about services.
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