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Identify the MMPs that focus on streamlining citizen interactions with government departments.

  1. Income Tax: Allows citizens to conduct all business with the department anywhere, anytime.
  2. Passport: Aims to provide convenient and reliable passport services.
  3. Central Excise and Customs: Simplifies customs and excise procedures for taxpayers.
  4. e-Sansad: Focuses on digitizing parliamentary procedures for internal government use.

    Aഒന്നും നാലും

    Bരണ്ട്

    Cഒന്നും രണ്ടും മൂന്നും

    Dമൂന്ന് മാത്രം

    Answer:

    C. ഒന്നും രണ്ടും മൂന്നും

    Read Explanation:

    The Income Tax, Passport, and Central Excise and Customs MMPs are specifically designed to make it easier for citizens and businesses to interact with government departments. They focus on remote access, convenience, and simplification of procedures. While e-Sansad is a digital initiative, its primary focus is on the internal functioning of Parliament, not directly on streamlining citizen-government interactions in the same way as the other three.

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    What role does Information and Communications Technology (ICT) play in e-governance?

    1. ICT is fundamental to e-governance, enabling efficient data management and faster decision-making.
    2. ICT helps speed up government processes, improves transparency, and enhances accountability.
    3. ICT is primarily used to create barriers between citizens and government information.
    4. ICT's main function is to increase the reliance on manual processes within government.