The e-Office platform is based on the Central Secretariat Manual of Office Procedure (CSMOP), which was formulated by the Department of Administrative Reforms and Public Grievances (DAR&PG).
This manual provides a detailed framework for the day-to-day operations of government offices, covering everything from file management and correspondence to record-keeping. By digitizing these processes, the e-Office platform ensures that government operations remain consistent and compliant with established procedures, even in a paperless environment. It essentially transforms the manual's traditional, paper-based
