Question

Identify the correct statements regarding the impact of e-governance.

1. E-governance expands the reach of government services, making them more accessible.
2. ICT enables governments to make quicker and more accurate decisions.
3. E-governance leads to decreased accountability of government officials.
4. ICT complicates government processes, leading to slower service delivery.

• A. 2, 3
• B. 1, 2
• C. 2
• D. 1, 3

Answer 1

Answer:

B. 1, 2

The implementation of e-governance, powered by Information and Communications Technology (ICT), has a transformative effect on how government operates and serves its citizens. A key outcome is the expansion of service reach, ensuring that citizens, regardless of their geographical location or personal circumstances, can access essential government services. ICT's ability to efficiently manage data and information supports quicker and more informed decision-making by government officials. This increased efficiency and accessibility inherently contribute to greater transparency and accountability, contrary to any notions of decreased accountability or slowed processes.