Total Quality Management (TQM) can best be described as:

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Total Quality Management (TQM) can best be described as:

AA set of tools to check final product defects

BA holistic management philosophy focusing on continuous improvement and customer satisfaction

CA department responsible only for quality inspection

DA one-time project for improving production lines

Answer:

B. A holistic management philosophy focusing on continuous improvement and customer satisfaction

Read Explanation:

TQM is a holistic management philosophy that involves continuous improvement, customer satisfaction, and employee participation across an organization.
It is not restricted to product inspection but focuses on organizational excellence.

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Related Questions:

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According to the Systems Approach, how does feedback function within an organization?

Feedback is a one-way communication channel that only informs the external environment about the organization's performance.
Feedback serves as an information loop connecting outputs back to inputs, enabling necessary adjustments.
Negative feedback is ignored as it does not contribute to organizational improvement.
Customer satisfaction surveys are an example of feedback that helps refine production processes.

Consider the following statements: Which is/are correct?

Unity of command means each subordinate should report to only one superior.
Unity of direction means every group with same objectives must have one head and plan.
Unity of direction affects individual employees, while unity of command affects the organisation as a whole.

Which of the following quality management principles focuses on the interdependent relationship between an organization and its suppliers?

Mutually Beneficial Supplier Relationships: This principle emphasizes that an organization and its suppliers are interdependent and should build relationships that create mutual value.
Customer Focus: This principle is solely concerned with the organization's internal processes and has no bearing on external partners.
Involvement of People: This principle relates only to employees within the organization and not to external stakeholders.

Assertion (A): Fatigue study aims to determine the number and frequency of rest intervals for workers.
Reason (R): Providing adequate rest intervals enables workers to maintain optimum energy levels and contribute effectively.