The integration of Information and Communication Technology (ICT) with business process reengineering in government aims to overhaul existing operations. This transformation is designed to make government services simpler and more accessible to citizens. By simplifying complex procedures and removing unnecessary steps, the government can operate more effectively. This often necessitates changes in existing laws and regulations to align with the new, streamlined processes. The ultimate goal is to create a government that is not only efficient but also transparent and responsive to the needs of the public.
