Question

What does the World Bank define e-Governance as?

• A. The use of information technologies to improve relationships between government agencies, citizens, businesses, and other branches of government.
• B. The process of conducting governance functions through electronic means to ensure faster and more efficient dissemination of information.
• C. The application of Information and Communication Technology (ICT) across all levels of government to provide services and strengthen interactions.
• D. The exercise of political, economic, and administrative authority in managing a country's affairs through traditional methods.

Answer 1

Answer:

A. The use of information technologies to improve relationships between government agencies, citizens, businesses, and other branches of government.

The World Bank defines e-governance as the use of information and communication technologies (ICT) by government agencies to transform their relationships with citizens, businesses, and other parts of the government.

the World Bank's Definition

• Transformation: The definition emphasizes that e-governance is not just about digitizing existing processes but about fundamentally changing how the government operates and interacts with its stakeholders.

• Stakeholder Relationships: It highlights the key relationships that e-governance aims to improve: between the government and its citizens, the government and businesses, and internally between different government agencies.

• Purpose: The ultimate goal is to improve the delivery of public services, making them more efficient, transparent, and responsive for the benefit of all involved.