Question

What is a key procedural and legal reform needed for e-governance implementation?

• A. Implementing traditional paper-based processes
• B. Legalizing digital signatures, data privacy, and online transactions
• C. Increasing bureaucratic layers
• D. Reducing employee autonomy

Answer 1

Answer:

B. Legalizing digital signatures, data privacy, and online transactions

• Legal Validity: E-governance relies on paperless transactions. To ensure these transactions are legally binding, governments must pass laws that give digital signatures and online contracts the same legal standing as their physical counterparts.

• Data Privacy: As government services move online, a vast amount of personal data is collected. Laws are needed to protect this data, defining how it can be used, stored, and secured. This builds citizen trust and prevents misuse.

• Security and Trust: Without clear laws governing online transactions, citizens and businesses will hesitate to use e-governance services. Legal reforms create a secure and trustworthy environment, which is essential for the widespread adoption of digital government services.