Question

What is a major challenge for e-governance?

• A. Low cost of technology
• B. Ensuring services reach all citizens effectively
• C. High internet penetration
• D. Lack of government institutions

Answer 1

Answer:

B. Ensuring services reach all citizens effectively

• Digital Divide: A significant portion of the population, especially in rural areas, lacks access to basic technology like computers and the internet. This creates a digital divide, preventing them from using online government services.

• Lack of Awareness: Many people are not aware that government services are available online. Without proper communication and marketing, these services go unused, regardless of their accessibility.

• Low Digital Literacy: Even with access, many citizens lack the basic digital skills to navigate complex government websites. This makes the e-governance system difficult to use and less effective for a large part of the population.