Question

What is a proposed solution to ensure e-governance services reach all citizens?

• A. Increasing internet penetration
• B. Reducing the cost of personal computers
• C. Utilizing the network of Government Post Offices
• D. Developing new online platforms

Answer 1

Answer:

C. Utilizing the network of Government Post Offices

A proposed solution to ensure e-governance services reach all citizens is to utilize the vast network of Government Post Offices.

• Widespread Reach: Post offices have an extensive and well-established presence throughout the country, including in rural and remote areas where internet connectivity is limited. This makes them ideal access points for citizens to use digital government services.

• Physical Assistance: At these post offices, citizens can receive help from staff who can guide them through online applications, fill out forms, and process transactions. This addresses the challenge of low digital literacy.

• Building Trust: People in rural communities are already familiar with and trust their local post office. By integrating e-governance services into this existing network, the government can build public confidence and encourage wider adoption of digital services.