Question

What is a significant challenge in e-governance regarding government websites and applications?

1. Ensuring that government websites and applications are user-friendly and accessible to everyone.
2. Making government websites technologically advanced with complex features.
3. Limiting access to government digital services to IT experts only.

• A. iii
• B. i മാത്രം
• C. ii മാത്രം
• D. ii, iii

Answer 1

Answer:

B. i മാത്രം

E-governance aims to provide digital services to all citizens. A key hurdle is making these services easy to use for everyone, especially those who are not tech-savvy. Websites should be designed with simplicity and clarity in mind, offering guidance that helps users complete their tasks without confusion. This approach boosts the effectiveness of e-governance and encourages wider public engagement.