Question

What is an ultimate goal of e-governance?

• A. To increase government spending
• B. To reduce citizen participation
• C. To improve government processes and outcomes
• D. To limit the use of technology in government

Answer 1

Answer:

C. To improve government processes and outcomes

The ultimate goal of e-governance is to create a more efficient, transparent, and citizen-centric government. It aims to fundamentally transform how public services are delivered, making them accessible to everyone, everywhere.

E-governance uses technology to achieve several core objectives:

• Improved Public Service Delivery: It streamlines processes and automates tasks to reduce waiting times and bureaucracy. This includes everything from applying for a permit to paying taxes online. The ultimate aim is to provide better, faster, and more convenient services to citizens.

• Enhanced Transparency and Accountability: By digitizing records and making information publicly available, e-governance makes government operations more visible. This helps combat corruption and holds public officials accountable for their actions, fostering public trust.

• Empowering Citizens: E-governance provides citizens with direct access to information and platforms for feedback, enabling them to participate more actively in the governance process. This moves the relationship from a one-way street to a collaborative dialogue between the government and its people.

• Cost and Time Savings: Automating processes reduces the need for physical paperwork and manual labor, which saves both money for the government and time for citizens. This leads to a more cost-effective and productive public administration.