Question

What is identified as a significant challenge for the successful implementation of e-governance?

• A. Lack of funding
• B. Widespread lack of awareness among the general population
• C. Insufficient technological infrastructure
• D. Resistance from government employees

Answer 1

Answer:

B. Widespread lack of awareness among the general population

• Unused Services: E-governance systems are designed to improve efficiency, but if people don't know they exist, they can't use them. This leads to low adoption rates and makes the entire initiative ineffective.

• Limited Knowledge of Benefits: Many citizens are not aware of the benefits that e-governance can offer, such as saving time and effort, or reducing the need to pay bribes. Without this understanding, they see no reason to switch from traditional methods.

• Lack of Trust: Awareness is also about building trust. A lack of information can lead to public suspicion and fear regarding data security and the reliability of online government services, discouraging their use.