Question

What is meant by 'IT literacy' in the context of e-governance?

• A. The ability to read and write in any language.
• B. Understanding advanced programming languages.
• C. The knowledge and skills to use information technology effectively.
• D. Having access to a smartphone.

Answer 1

Answer:

C. The knowledge and skills to use information technology effectively.

• Basic Competence: It's more than just owning a device. IT literacy means being able to navigate a computer or smartphone, use the internet, and understand how to fill out online forms.

• Essential for Access: Without these basic skills, citizens cannot access or utilize digital government services, such as paying taxes online or applying for a passport. This lack of IT literacy is a major obstacle to the success of e-governance initiatives.