What is meant by 'IT literacy' in the context of e-governance?

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AThe ability to read and write in any language.

BUnderstanding advanced programming languages.

CThe knowledge and skills to use information technology effectively.

DHaving access to a smartphone.

Answer:

Basic Competence: It's more than just owning a device. IT literacy means being able to navigate a computer or smartphone, use the internet, and understand how to fill out online forms.
Essential for Access: Without these basic skills, citizens cannot access or utilize digital government services, such as paying taxes online or applying for a passport. This lack of IT literacy is a major obstacle to the success of e-governance initiatives.

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