Question

What is the core promise of e-governance that remains unrealized due to accessibility issues?

1. To make government services more efficient and effective for all citizens.
2. To ensure services are available to 100% of the population, from anywhere, at any time.
3. To create a disconnect between intended beneficiaries and provided services.
4. To primarily benefit urban populations with advanced digital literacy.

• A. ഇവയൊന്നുമല്ല
• B. ഒന്ന്
• C. നാല് മാത്രം
• D. ഒന്നും രണ്ടും

Answer 1

Answer:

D. ഒന്നും രണ്ടും

The fundamental objective of e-governance is to enhance the efficiency and effectiveness of public services. This promise is deeply intertwined with the principle of universal accessibility, meaning services should be reachable by every citizen, irrespective of their location or the time, and under any circumstance. When a substantial segment of the population cannot access these digital services due to various barriers, the core promise of inclusive and equitable governance is compromised. Addressing these accessibility gaps is vital for social equity and ensuring that the digital revolution in governance benefits everyone.