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What is the function of Common Services Centers (CSCs) as an Integrated MMP?

ATo manage all central government IT infrastructure

BTo provide a single point of access to various e-governance services in rural areas

CTo digitize the judicial system

DTo create a nationwide crime tracking system

Answer:

B. To provide a single point of access to various e-governance services in rural areas

Read Explanation:

The function of Common Services Centers (CSCs) as an Integrated MMP is to provide a single, one-stop access point for a wide range of government and private services in rural and remote areas. They act as the "last-mile" delivery channel for the NeGP's promise of making government services accessible to every citizen.

How CSCs Function

CSCs are structured as a public-private partnership (PPP) model, with a three-tier system:

  • Village Level Entrepreneur (VLE): A local individual who runs the CSC and serves as the front-end operator. They are responsible for delivering services to citizens in their community.

  • Service Centre Agency (SCA): A private entity that supports a cluster of CSCs, providing them with technical assistance, content, and services.

  • State Designated Agency (SDA): A state-level body that oversees the implementation of the CSC scheme within the state.

Role as an Integrated MMP

The CSC project is considered an integrated MMP because it brings together services from both central and state governments onto a single platform. For example, a citizen can visit a CSC to access:

  • Central Government Services: These include services from Central MMPs like the Passport Seva Project (for passport application), UIDAI (for Aadhaar enrollment and updates), and Income Tax (for e-filing).

  • State Government Services: These are services from State MMPs, such as applying for a caste certificate, a birth or death certificate, or getting land records digitized.

  • Other Services: Beyond government services, CSCs also provide various private services like mobile recharge, utility bill payments, railway ticket booking, and insurance. 🚆

This integrated approach makes CSCs a powerful tool for bridging the digital divide, promoting digital literacy, and fostering rural entrepreneurship.


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