Question

Which aspect of e-governance is directly addressed by standardization?

1. The way government services are named online.
2. The technology used for delivering government services.
3. The cost of individual government projects.
4. The privacy policies of social media platforms.

• A. i
• B. i, ii
• C. iv മാത്രം
• D. i മാത്രം

Answer 1

Answer:

B. i, ii

Standardization in e-governance encompasses various elements. It applies to the technological infrastructure that supports digital services and, importantly, to the methodologies and nomenclature used in the online delivery of government services. This includes how services are named, described, and accessed by the public, ensuring a uniform approach.