Question

Which existing infrastructure is proposed as a solution to deliver e-governance services?

1. The solution proposed is to utilize the extensive network of Government Post Offices.
2. The proposal involves setting up new cyber cafes in every village.
3. The idea is to rely solely on mobile applications for service delivery.
4. The suggestion is to partner with private internet service providers.

• A. 1 മാത്രം
• B. 3 മാത്രം
• C. 1, 4
• D. 1, 2

Answer 1

Answer:

A. 1 മാത്രം

One proposed solution to overcome the challenges of e-governance service delivery, especially in areas with low internet and PC penetration, is to leverage the existing infrastructure of Government Post Offices. These post offices have a widespread physical presence across the country, acting as a trusted point of contact for citizens. By using post offices as 'brick and mortar' delivery points, e-governance services can be made accessible to people who may not have direct access to digital technologies. This approach helps in bridging the digital divide and ensuring inclusivity in service delivery.