Question

Which is the e-governance initiative for citizen interface points in Chandigarh?

• A. Suvidha
• B. PORTNET
• C. e-Sampark
• D. Dweep Bhama

Answer 1

Answer:

C. e-Sampark

e-Sampark is a flagship e-governance project by the Chandigarh Administration that establishes Multi-Service, Single-Window service centers.

Purpose:

The core objective is to provide a hassle-free one-stop solution for citizens to access various government-to-citizen ($\text{G2C}$) services under a single roof, increasing transparency and reducing the time citizens spend dealing with multiple departments.

Citizen Interface Points:

The project operates through a network of physical e-Sampark Centres spread across the city, supplemented by a web portal and mobile services ($\text{m-Sampark}$).

Services Offered:

The centers offer numerous transactional services from various departments, including:

• Payment of utility bills (Electricity, Water, Sewerage).

• Payment of various taxes.

• Issue of official certificates (Birth, Death, Senior Citizen, etc.).

• Registration services (e.g., Tenant Registration).

• Sale of various stamps and court fees.