The expansion of the telephone network and progress in mobile technology enable the government to deliver a large number of services.
E-governance uses technology to improve the delivery of public services. The widespread availability of communication tools, particularly the telephone network and mobile technology, is a key enabler of this process.
Telephone Network Expansion: A robust telephone network provides the foundational infrastructure for data transmission, including internet access. This allows government services to be accessible online.
Mobile Technology Progress: The rapid development of mobile technology has made it possible to deliver services directly to citizens' hands. Mobile apps and SMS-based services allow people to access government information, make payments, and submit applications from anywhere, at any time.
Together, these technological advancements expand the reach of governance, making services more accessible to a broader population, including those in remote areas.
