Question

Which of the following is NOT a common use case for email ?

• A. Individual or group communications
• B. Sending encrypted money transfers
• C. Conveying information to a large group
• D. Notifications, reminders, and follow-ups

Answer 1

Answer:

B. Sending encrypted money transfers

Uses of email:

The following are the most common use cases for email:

1. Individual or group communications:

• Email is a beneficial way to communicate with individuals or small groups of friends or colleagues.
• It enables users to easily send and receive documents, images, links and other files.
• It also gives users the flexibility to communicate with others on their own schedule.

2. Notifications, reminders and follow-ups:

• Individuals, small groups or organizations can send follow-up emails after appointments, meetings or interviews or to remind participants of approaching events, due dates and time-sensitive activities.
• Calendars with the ability to add appointments and events are integrated into most email platforms.
• These features help users with time management by visualizing the fixed amount of time they have in a day.
• This enables users to prioritize their decisions and time.

3. Conveying information to a large group of people:

• Companies can use email to convey information to a large number of employees, customers and potential customers.
• Email is frequently used for newsletters, where mailing list subscribers are sent specific, promoted content from a company and direct email marketing campaigns, where an advertisement or promotion is sent to a targeted group of customers.

4. Turning leads into paying customers:

• Email can also be used to make a potential sale into a completed purchase.
• For example, a company may create an automated email that's sent to online buyers who keep items in their shopping cart for a specific amount of time.
• The email may remind the customer that they have products sitting in their cart and encourage them to complete the purchase before the items run out of stock.

5. Reviews and surveys:

Follow-up emails asking customers to submit a review after making a purchase may include a survey asking them to review the quality of service or the product they've recently received.