E-governance encompasses various interaction models designed to leverage technology for improved public service delivery and administrative efficiency. The Government-to-Citizen (G2C) model connects government entities with their citizens, offering services online for convenience and accessibility. The Government-to-Government (G2G) model streamlines internal operations by enabling data and information exchange between different government bodies, fostering inter-agency collaboration and efficiency. The Government-to-Business (G2B) model provides digital platforms for businesses to interact with government agencies, simplifying regulatory processes and promoting a favorable business climate. Lastly, the Government-to-Employee (G2E) model focuses on enhancing the government's internal HR functions and employee services through digital means, aiming to improve employee satisfaction and productivity. Each model plays a distinct role in the broader digital transformation of public administration.
