Question

Which of the following statements accurately describe the Government-to-Citizen (G2C) model in e-governance?

1. G2C creates an electronic connection between the government and its citizens to provide public services efficiently.
2. Citizens can interact with the government 24/7 from any location using digital channels.
3. A major challenge for G2C is the digital divide, affecting accessibility for all citizens.
4. G2C initiatives are typically low-cost to develop and implement.

• A. ഇവയൊന്നുമല്ല
• B. 2, 4
• C. 1, 2
• D. 1, 2, 3

Answer 1

Answer:

D. 1, 2, 3

The Government-to-Citizen (G2C) model is a cornerstone of e-governance, aiming to bridge the gap between public administration and the populace. It leverages technology to deliver a myriad of public services, ranging from tax filing and utility bill payments to accessing healthcare information and educational resources. The core idea is to enhance convenience and accessibility for citizens, allowing them to engage with government services anytime, anywhere. However, the effectiveness of G2C is often hampered by the digital divide – the gap between those who have access to digital technology and those who do not. This inequality can exclude significant portions of the population, particularly the elderly, the less educated, and those in remote areas. Furthermore, the cost associated with developing and maintaining robust G2C platforms can be substantial, requiring significant investment in infrastructure, software, and training.