Question

Which of the following statements accurately reflect the challenges and strategies related to building user confidence in e-governance technology?

1. A primary obstacle for e-governance is establishing user trust and confidence in the digital services offered by the government.
2. To encourage the adoption of digital services, users need to feel secure and at ease when interacting with government technology.
3. Implementing overly complex security measures can deter honest citizens, thereby reducing the overall effectiveness of e-governance systems.
4. The government's role is limited to ensuring the security of transactions, with no responsibility for user data protection.

• A. ഒന്ന്
• B. ഒന്നും രണ്ടും മൂന്നും
• C. മൂന്ന്
• D. മൂന്നും നാലും

Answer 1

Answer:

B. ഒന്നും രണ്ടും മൂന്നും

E-governance aims to deliver public services through digital channels. A key aspect of its success hinges on citizens' trust in these technologies. This involves ensuring robust security to prevent fraud and protect sensitive personal information. However, an overly stringent security system can inadvertently create barriers for users, making the services less accessible. Therefore, the government must find a balance, creating systems that are both secure and user-friendly, ensuring data protection without compromising usability. This delicate balance is crucial for the widespread adoption and effectiveness of e-governance initiatives.