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Which principle focuses on having a single boss to avoid confusion?

AUnity of Direction

BUnity of Command

CScalar Chain

DOrder

Answer:

B. Unity of Command

Read Explanation:

  • Unity of Command ensures each employee receives instructions from only one superior, preventing confusion.


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According to the principles of quality management, what role do leaders play in an organization?

  1. Leaders are responsible for setting the organization's vision and direction, and for creating an environment that encourages full employee involvement.
  2. Leaders should primarily focus on managing daily operational tasks to ensure immediate efficiency.
  3. The involvement of people is solely the responsibility of middle management, not top leadership.