Question

Which statement incorrectly describes the relationship between security and usability in e-governance?

1. E-governance systems should prioritize user convenience over stringent security measures.
2. Building user confidence is a significant challenge in e-governance.
3. Governments have a role in protecting user data within e-governance platforms.
4. Excessively complex security protocols can deter honest users.

• A. 1, 2
• B. 2, 4
• C. 1 മാത്രം
• D. 2, 3

Answer 1

Answer:

C. 1 മാത്രം

E-governance aims to make public services more accessible and efficient through technology. A critical component of this is ensuring that citizens trust and feel comfortable using these digital services. While security is paramount to protect against cyber threats and data misuse, it must be balanced with usability. If security measures are too complicated, they can create frustration and deter users, negating the benefits of digital services. Thus, the goal is to design systems that are both highly secure and intuitive. This requires a thoughtful approach where security is integrated seamlessly without becoming an impediment to the user. Building this trust and ensuring a positive user experience are fundamental to the success of e-governance.