Question

Identify the challenges related to IT literacy and e-governance in India.

1. Low IT literacy hinders the use of digital platforms and applications central to e-governance.
2. Lack of knowledge in using information technology does not affect the adoption of e-governance services.
3. User-friendly interfaces and IT literacy campaigns are crucial to overcome low IT literacy.
4. People with smartphones and internet access can easily navigate and use all e-governance services.

• A. ii മാത്രം
• B. ഇവയൊന്നുമല്ല
• C. iii
• D. i, iii

Answer 1

Answer:

D. i, iii

Low IT literacy is a significant barrier to e-governance in India. Many individuals, despite being literate, lack the skills to use digital technologies effectively. This results in low adoption rates and difficulties in service delivery. To address this, e-governance projects need to incorporate extensive IT literacy programs and design interfaces that are intuitive and simple for users with limited technical expertise.