Question

Who introduced Statistical Process Control (SPC) and the PDCA Cycle (Plan–Do–Check–Act) in Japan?

• A. W. Edwards Deming
• B. Philip Crosby
• C. Joseph Juran
• D. Kaoru Ishikawa

Answer 1

Answer:

A. W. Edwards Deming

• Deming, initially invited to Japan in 1947 for census work, later introduced Statistical Process Control (SPC) and the PDCA cycle, both of which became pillars of TQM in Japan.