Question

Why is standardization important in e-governance?

1. It ensures consistency in how government services are experienced by citizens.
2. It allows different government systems to communicate and share information.
3. It helps citizens identify and trust official government platforms.
4. It leads to a fragmented user experience.

• A. i മാത്രം
• B. ii മാത്രം
• C. ഇവയൊന്നുമല്ല
• D. i, ii, iii

Answer 1

Answer:

D. i, ii, iii

Standardization is vital for e-governance. It promotes consistency, ensuring citizens have a predictable experience across different government services. It also enables interoperability, allowing various government systems to exchange data seamlessly. Furthermore, clear naming conventions and standardized platforms build trust and help citizens distinguish official sources from fraudulent ones, ultimately creating a more efficient and reliable system.