During which period did Japan’s quality revolution inspire the TQM movement in the West?
A1950s–1960s
B1970s–1980s
C1980s–1990s
D2000s
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Which of the following statements accurately describe Quality Management?
- Quality Management is a process focused solely on inspecting final products for defects.
- It is a comprehensive process of overseeing all activities to ensure a desired level of excellence in products, services, and processes.
- Quality Management is a narrow, reactive process focused on finding and fixing problems after they occur.
- It is a broader concept than Total Quality Management (TQM), encompassing both the end result and the means to achieve it.
According to Fayol, what is the main reason why the company's objective must prevail over individual interests?
Assertion (A): Fatigue study aims to determine the number and frequency of rest intervals for workers.
Reason (R): Providing adequate rest intervals enables workers to maintain optimum energy levels and contribute effectively.