AIt decreases customer satisfaction by ignoring preferences
BIt increases loyalty by tailoring offers and recommendations based on past behavior
CIt forces customers to accept generic offers
DIt removes customer choice
Related Questions:
Assertion (A): Fayol’s principle of equity advocates for kindness and justice from management towards employees.
Reason (R): Applying equity builds employee loyalty and improves employer-employee relationships.
Assertion (A): Taylor emphasized that management and workers should undergo a mental revolution to achieve complete harmony.
Reason (R): A harmonious relationship ensures prosperity for both employers and employees.
