Question

What does Herzberg's two-factor theory explain?

• A. Factors contributing to job satisfaction and dissatisfaction
• B. Career development opportunities
• C. Employee training needs
• D. Team dynamics

Answer 1

Answer:

A. Factors contributing to job satisfaction and dissatisfaction

Herzberg's two-factor theory provides insight into various workplace factors that influence employee motivation and satisfaction. It identifies elements that contribute to both job satisfaction and dissatisfaction, distinguishing between 'hygiene factors' and 'motivators.' Hygiene factors, such as salary and work conditions, prevent dissatisfaction but do not necessarily improve satisfaction. Motivators, on the other hand, like recognition and opportunities for growth, directly enhance job satisfaction.