Question

What is a major challenge for e-governance in ensuring service delivery to all citizens?

1. Low internet penetration is a significant hurdle for effective e-governance service delivery.
2. E-governance services are easily accessible to all citizens due to widespread PC ownership.
3. The primary challenge is the lack of digital literacy among the general population.
4. Ensuring services reach disadvantaged populations with limited access to technology is a key concern.

• A. 3 മാത്രം
• B. 4
• C. ഇവയൊന്നുമല്ല
• D. 1, 4

Answer 1

Answer:

D. 1, 4

E-governance aims to provide services to all citizens, but a major challenge is the digital divide. This refers to the gap between those who have access to modern information and communication technology (like the internet and personal computers) and those who do not. In many countries, including India, internet and PC penetration is still low, particularly in rural or underdeveloped areas. This makes it difficult for digital services to reach everyone effectively. Therefore, innovative solutions are needed to bridge this gap and ensure that even the most disadvantaged populations can benefit from e-governance initiatives.