E-governance plays a vital role in empowering citizens by providing them with greater access to government information and enabling their participation in decision-making processes. Through online platforms and digital services, citizens can easily obtain information about government policies, programs, and services. They can also provide feedback, report issues, and engage in public consultations, thus having a more active voice in governance. This empowerment fosters a more democratic and responsive government, where citizens are informed stakeholders rather than passive recipients of services. This increased access and participation are significant advantages over traditional governance models.
