Question

Which of the following statements accurately describe the Government-to-Citizen (G2C) model?

1. It focuses on providing services to businesses.
2. It aims to make government services accessible 24/7 from any location.
3. It primarily deals with internal government communication.
4. It is characterized by challenges like the digital divide.

• A. രണ്ട്
• B. രണ്ട് മാത്രം
• C. ഒന്നും മൂന്നും
• D. രണ്ടും നാലും

Answer 1

Answer:

D. രണ്ടും നാലും

The Government-to-Citizen (G2C) model is central to modern e-governance, focusing on delivering public services directly to citizens through digital channels. This model aims to enhance convenience and accessibility, allowing citizens to access services like online applications, information portals, and digital payments at any time and from any location. However, the effectiveness of G2C initiatives is often constrained by the digital divide, which refers to the unequal access to technology and digital literacy among different segments of the population. Addressing this divide is crucial for ensuring that G2C services are inclusive and reach all citizens effectively. Unlike G2B (Government-to-Business) or G2G (Government-to-Government), G2C's primary stakeholder is the individual citizen.