Question

Which of the following statements accurately describes the difference between e-governance and e-government?

1. E-government focuses on modernizing government processes using ICT to improve service delivery.
2. E-governance is primarily concerned with the formal structure of government.
3. E-governance encompasses a broader scope, aiming for a more participatory and accountable government beyond just service delivery.
4. E-government and e-governance are identical terms with no significant distinctions.

• A. ഒന്ന് മാത്രം
• B. രണ്ടും നാലും
• C. ഒന്നും മൂന്നും
• D. മൂന്ന്

Answer 1

Answer:

C. ഒന്നും മൂന്നും

E-government refers to the use of Information and Communication Technology (ICT) to modernize government operations and enhance the delivery of services to citizens, businesses, and other government entities. It's about making existing government functions more efficient. E-governance, however, is a more holistic concept. It implies a fundamental transformation of the governance process itself, aiming to make government more participatory, transparent, and accountable by engaging various stakeholders in decision-making. It's not just about how services are delivered, but how the government functions as a whole and how citizens interact with it.